Privacy Policy

Last Updated: January 2025

Regalia Trust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our investment services.

Your Privacy Matters

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, physical address, date of birth, and government-issued identification.
  • Financial Information: Bank account details, investment preferences, transaction history, and portfolio data.
  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
  • Communications: Records of your correspondence with us, including emails, chat messages, and phone calls.
How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our investment services
  • To process transactions and manage your investment portfolio
  • To verify your identity and comply with KYC/AML regulations
  • To communicate with you about your account, investments, and market insights
  • To improve our website, services, and user experience
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations and regulatory requirements
Data Security

We implement industry-standard security measures to protect your personal and financial information:

  • SSL/TLS encryption for all data transmissions
  • Secure data storage with encrypted databases
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Multi-factor authentication for account access
  • Compliance with international data protection standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf (payment processors, KYC verification, analytics)
  • Financial Institutions: Banks and investment partners necessary to execute transactions
  • Legal Authorities: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

All third parties are contractually obligated to maintain the confidentiality of your information.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and remember your preferences
  • Analyze website traffic and user behavior
  • Improve our services and personalize your experience
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for specific purposes

To exercise these rights, please contact us at support@regaliatrust.com.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, regulatory, and tax obligations
  • Resolve disputes and enforce our agreements
  • Prevent fraud and maintain security

After account closure, we may retain certain information for up to 7 years as required by financial regulations.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place through:

  • Standard contractual clauses approved by regulatory authorities
  • Data processing agreements with third-party service providers
  • Compliance with international data protection frameworks
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@regaliatrust.com

Address:
Regalia Trust
Suite 41, 24-28 St Leonard's Road
Windsor, SL4 3BB
United Kingdom

We will respond to your inquiry within 30 days.